Returns & Exchanges
At Vali, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all unused items. We ensure a seamless process so you can get back to your training without any distractions.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the unworn items with original tags attached into the original shipping bag or a secure box to ensure they are protected during transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing